HCI Blog

Five ways in which engaged employees are different

How is it possible to identify a consistent employee? The best way to know is only through time. It is difficult to hire someone new and already know beforehand if they are consistent or not.


Here are five signs of how to identify a consistent employee over time:



  1. They take responsibility for their own performance


Simply put, engaged employees do what needs to be done while disengaged employees wait for the company to do things for them. They take initiative and know exactly what needs to be done in order to produce and organize all tasks.


  1. They feel little sense of entitlement


Highly engaged employees focus more on what they can provide to the organization rather than what the organization can provide to them. They don’t waste their time expecting perks and rewards for having done their job and are highly motivated.


  1. They engage customers


They can’t help but to get busy with attending the needs and wants of customers. While disengaged employees need to have customers forced upon them, engaged ones naturally attract customers who make them feel that they are enthusiastic about the company and their job.


  1. They remain engaged anywhere


Highly engaged employees remain engaged on their work even outside of the work environment. They adapt and mold the conditions of the external setting to what they require to get their work done. They focus on results and have a drive to reach them even when they are doing out calls.


  1. They apply six behavioral drivers


Individuals who take personal and primary responsibility for their own engagement consistently apply six behavioral drivers: connecting, shaping, learning, stretching, achieving, and contributing. The ongoing process of applying these drivers allows them to sustain high levels of engagement over time.

Based on: TLNT